BNPL provider

AI dispute management for Klarna merchants

Buy-now-pay-later disputes follow different rules than card chargebacks—Klarna mediates between you and the customer with strict evidence requirements. RecovraFlow integrates with Klarna, pulls order and delivery proof from your store, and generates BNPL-formatted responses that meet Klarna's requirements.

Live in under 10 minutes · SOC 2 Type II · Win rates 2–3x industry average

Why BNPL disputes catch merchants off guard

Klarna mediates disputes itself—not the issuing bank—so the process is different.

Evidence requirements emphasize delivery and customer communication.

Missing Klarna's response window is an automatic loss.

Without BNPL-aware AI, generic templates lose.

What you get with RecovraFlow for Klarna

Klarna integration

Direct integration with Klarna's merchant API and dispute notifications.

BNPL-aware rebuttals

AI tuned to Klarna's evidence format and mediation process.

Delivery proof attached

Carrier tracking and signed delivery confirmation auto-uploaded.

Customer messaging history

Prior support messages pulled into the response automatically.

Multi-BNPL support

Same workflow for Afterpay, Affirm, and other BNPL providers you accept.

Analytics

Track BNPL dispute rate and recovered revenue separately from card disputes.

How it works with Klarna

  1. 1

    Connect Klarna

    Paste your Klarna merchant API credentials.

  2. 2

    Detect disputes instantly

    Notifications flow into RecovraFlow within minutes.

  3. 3

    Evidence assembled

    Order, delivery, and communication data pulled from your store and support tools.

  4. 4

    Submit and win

    AI drafts the Klarna-formatted response—you approve or auto-submit.

Klarna chargeback FAQ

How does RecovraFlow connect to Klarna?

Connect Klarna in a couple of clicks from the integrations screen. RecovraFlow listens for new disputes via webhook and pulls them into your dashboard within minutes—no engineering work required.

What evidence does RecovraFlow gather from Klarna?

Order details, customer info, shipping carrier and tracking, delivery confirmation, AVS/CVV match, IP and device fingerprint, refund history, and prior customer messages—everything an issuing bank expects to see in a rebuttal.

Can I review responses before they're submitted to Klarna?

Yes. Choose fully automated submission or send drafts to a one-click human review queue. You stay in control.

How fast can a Klarna merchant get started?

Most Klarna merchants are live in under 10 minutes. Connect your store, link the processor, and RecovraFlow starts monitoring chargebacks immediately.

Is RecovraFlow safe to use with Klarna customer data?

Yes—SOC 2 Type II certified, AES-256 encryption at rest, TLS 1.2+ in transit, role-based access control, and full audit logs. RecovraFlow never stores raw card data.

Win more Klarna and BNPL disputes

Live in minutes—no engineering required.