Ecommerce platform

AI chargeback recovery for Shopify stores

Shopify merchants lose 0.5–2% of revenue to chargebacks every year, and most of them are friendly fraud—legitimate buyers disputing instead of asking for a refund. RecovraFlow plugs straight into your Shopify store, monitors every dispute in real time, and generates evidence-backed responses your processor expects to see.

Live in under 10 minutes · SOC 2 Type II · Win rates 2–3x industry average

Why Shopify merchants lose chargebacks

Disputes arrive scattered across Shopify Payments, Stripe, PayPal, and other processors—easy to miss the deadline.

Gathering order details, AVS/CVV match, shipping tracking, and customer emails for every case eats hours per dispute.

Generic rebuttal templates ignore the specific reason code and lose to issuing banks.

Manual response workflows top out around a 25% win rate—well below what evidence-driven submissions can recover.

What you get with RecovraFlow for Shopify

Native Shopify integration

OAuth install, automatic order sync, line-item evidence pulled directly from your Shopify admin.

Multi-processor coverage

Works with Shopify Payments, Stripe, Braintree, PayPal, and Adyen on the same store.

AI-drafted rebuttals

LLMs trained on winning Shopify dispute responses, tuned per reason code (4853, 4855, 13.1, 10.4).

Carrier tracking proof

Auto-attached delivery confirmation from UPS, FedEx, USPS, DHL, Shippo, and EasyPost.

Customer intake link

Shareable URL so Shopify buyers submit complaints to you instead of going straight to their bank.

Win-rate analytics

Reason-code breakdown, recovered revenue, and dispute volume by Shopify product and collection.

How it works with Shopify

  1. 1

    Install in two clicks

    Connect your Shopify store and processor with OAuth—no code, no API keys to paste.

  2. 2

    Disputes flow in automatically

    Every new chargeback lands in your RecovraFlow dashboard within minutes of the processor notification.

  3. 3

    Evidence is gathered for you

    Order, shipping, fulfillment, and communication data is pulled from Shopify and stitched into a packet.

  4. 4

    Submit and track

    Auto-submit before the deadline or review in one click. Watch win rate and recovered revenue trend up.

Shopify chargeback FAQ

How does RecovraFlow connect to Shopify?

Connect Shopify in a couple of clicks from the integrations screen. RecovraFlow listens for new disputes via webhook and pulls them into your dashboard within minutes—no engineering work required.

What evidence does RecovraFlow gather from Shopify?

Order details, customer info, shipping carrier and tracking, delivery confirmation, AVS/CVV match, IP and device fingerprint, refund history, and prior customer messages—everything an issuing bank expects to see in a rebuttal.

Can I review responses before they're submitted to Shopify?

Yes. Choose fully automated submission or send drafts to a one-click human review queue. You stay in control.

How fast can a Shopify merchant get started?

Most Shopify merchants are live in under 10 minutes. Connect your store, link the processor, and RecovraFlow starts monitoring chargebacks immediately.

Is RecovraFlow safe to use with Shopify customer data?

Yes—SOC 2 Type II certified, AES-256 encryption at rest, TLS 1.2+ in transit, role-based access control, and full audit logs. RecovraFlow never stores raw card data.

Does RecovraFlow work with Shopify Plus?

Yes. Shopify Plus stores get the same connector plus role-based access for ops, finance, and admin teams.

Recover more Shopify chargebacks—starting today

Connect your store and processor in under 10 minutes.