Ecommerce platform

Chargeback recovery built for Shopify Plus

High-volume Shopify Plus brands deal with thousands of disputes a month across multiple stores, processors, and regions. RecovraFlow centralizes every chargeback into one dashboard, automates evidence collection at scale, and gives your finance and ops teams role-based access without spreadsheets.

Live in under 10 minutes · SOC 2 Type II · Win rates 2–3x industry average

Where enterprise Shopify Plus teams lose money

Dispute volume scales faster than the team can manually fight them.

Multi-store, multi-processor setups make it impossible to see win rate in one place.

Finance, ops, and CX teams each touch disputes—but nothing is centralized.

Issuer formatting requirements differ by region (US, EU, UK, AU), so generic responses lose.

What you get with RecovraFlow for Shopify Plus

Multi-store dashboard

Roll up every Shopify Plus store into a single chargeback view with per-store breakdowns.

Role-based access

Separate permissions for finance, ops, CX, and admins—plus full audit logs of every action.

Region-aware responses

AI tunes rebuttal letters to the issuer's region and reason-code conventions.

SLA and deadline tracking

Automated reminders before processor deadlines so nothing slips through the cracks.

Enterprise security

SOC 2 Type II, AES-256 at rest, TLS 1.2+ in transit, SAML SSO available on request.

API + webhook export

Stream dispute outcomes into your data warehouse or BI stack.

How it works with Shopify Plus

  1. 1

    Connect every store

    OAuth install on each Shopify Plus store; processors are linked once.

  2. 2

    Centralize disputes

    All chargebacks flow into one dashboard with per-store and per-processor filters.

  3. 3

    Automate or review

    Pick auto-submit for high-confidence cases and route the rest to a review queue.

  4. 4

    Report on outcomes

    Win rate, recovered revenue, and reason-code trends by store, product, and region.

Shopify Plus chargeback FAQ

How does RecovraFlow connect to Shopify Plus?

Connect Shopify Plus in a couple of clicks from the integrations screen. RecovraFlow listens for new disputes via webhook and pulls them into your dashboard within minutes—no engineering work required.

What evidence does RecovraFlow gather from Shopify Plus?

Order details, customer info, shipping carrier and tracking, delivery confirmation, AVS/CVV match, IP and device fingerprint, refund history, and prior customer messages—everything an issuing bank expects to see in a rebuttal.

Can I review responses before they're submitted to Shopify Plus?

Yes. Choose fully automated submission or send drafts to a one-click human review queue. You stay in control.

How fast can a Shopify Plus merchant get started?

Most Shopify Plus merchants are live in under 10 minutes. Connect your store, link the processor, and RecovraFlow starts monitoring chargebacks immediately.

Is RecovraFlow safe to use with Shopify Plus customer data?

Yes—SOC 2 Type II certified, AES-256 encryption at rest, TLS 1.2+ in transit, role-based access control, and full audit logs. RecovraFlow never stores raw card data.

Do you support SAML SSO?

Yes—SAML SSO is available for enterprise plans on request.

Centralize chargebacks across every Shopify Plus store

Book a walkthrough or connect your first store today.